AERENTHRA Returns Policy

At AERENTHRA, we strive to ensure complete satisfaction with your purchase. If for any reason you are not entirely satisfied with your purchase, we are here to help.

Return Period

You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.

Return Procedure

To proceed with a return, please follow the steps below:

1. Contact our customer service team at [email protected] to initiate the return process.
2. Provide proof of purchase such as a receipt or order number.
3. Once authorized, send the item to our designated return address provided by our team.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain number of days, depending on your card issuer's policies.

Shipping Costs

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Non-returnable Items

Certain types of items cannot be returned. Please contact our customer service team for more details.

Contact Us

If you have any questions about our returns policy, please contact us:

• Email: [email protected]
• Phone: (123) 456-7890
• Address: 101 Business Lane, Suite 500, Citysville, TX 75001